Predictable IT costs. In almost all cases, small and medium-sized businesses will spend 25% to 50% less outsourcing IT over the cost of even a single full-time technology employee. Additional cost savings are realized since recruiting, training, vacation, sick days, turnover and other management issues are all taken out of the equation. When utilizing a professional technology services provider, costs are budgeted, fixed and controlled.

Outsourcing IT allows businesses to draw upon expertise that would otherwise be too expensive to develop and maintain in-house. The truth is that no single individual can know all they need to know. Professional IT services providers offer access to teams of IT specialists that deliver the cross-sectional IT knowledge needed to support current and future business networks.

Even a few minutes of systems downtime carries an enormous business cost. Maximizing uptime must be a high priority. Companies can no longer afford issues with internet connectivity, email communications, corrupt data or systems failure—the cost of reacting to these events is just too high. IT service providers offer planned approaches to pro-active systems maintenance, security, backup and disaster recovery. These coupled with remote systems monitoring and 24/7 response capabilities reduce and often eliminate costly downtime.

IT services providers keep up with the latest information technologies through ongoing training and real world experience. They know how to implement the latest hardware, software, and network applications available. As importantly they know which technologies are not worth the investment. Their capability to make rapid moves help speed time to market, offering a competitive advantage and increasing the ability to react to competitive threats.

Employees want to work in an environment where their computers are up and running. Where down time is minimal and the software works like it is supposed to. Employees want to be competitive with their rivals and they want technology tools that really help them deliver. Those entering the workforce today weigh a company’s technology prowess. Utilizing a professional IT services provider allows businesses to meet these expectations and increases their ability to attract and retain top talent.

Access to manufacturers is crucial in effectively supporting complex technology. Technology manufacturers traditionally provide little direct end-user support. When available, this support is basic and often unreliable. Through a relationship with a well-established IT services provider, businesses enjoy the benefits of priority access to Microsoft, Cisco and thousands of other technology vendors.